1. Data controller
The data controller is BEREX – Belgian Real Estate Expertise SRL. For any question about your data: info@berex.be.
- Company name
- Belgian Real Estate Expertise SRL (BEREX)
- Legal form
- Private limited company (SRL)
- Registered office
- [À compléter : rue, n°, code postal, commune]
- Company and VAT number
- BE 0802.242.062
- info@berex.be
- Phone
- +32 2 886 02 75
2. Data we collect
- Identity and contact: name, email, phone, address, company and VAT number where applicable.
- Assignment: property address and description, type of assignment, appointment date, counterparty details (landlord, tenant, agency).
- Report: findings, dated photos of the property and signatures of the parties.
- Billing: amounts, payments, invoices.
- Browsing: technical data and visit statistics, according to your cookie choices.
3. Purposes and legal bases
| Purpose | Legal basis |
|---|---|
| Handle your request, book and carry out the assignment, send the report | Performance of the contract |
| Billing and accounting | Legal obligation |
| Answer your questions and complaints | Legitimate interest |
| Website security and service improvement | Legitimate interest |
| Visit statistics (analytics cookies) | Consent |
| Sending marketing information | Consent |
4. Recipients
Your data is accessible only to those who need it: the BEREX team and the expert carrying out the assignment, and the counterparty as regards the joint report. We also use processors acting on our instructions:
- Odoo S.A. (website hosting, CRM, invoicing);
- Google (visit statistics, if you accept them);
- our payment providers and our accountant.
We never sell your data and do not use it for internal marketing.
5. Transfers outside the European Union
Your data is in principle processed within the European Union. If a provider (for example Google) processes it outside the EU, the transfer is covered by GDPR safeguards such as the European Commission’s standard contractual clauses.
6. Retention period
- Requests not followed up: up to 3 years after the last contact.
- Reports and assignment files: as long as needed as evidence in case of a dispute between the parties.
- Invoices and accounting records: for the period required by Belgian accounting and tax law.
- Cookies: see our cookie policy.
7. Your rights
You may at any time:
- access your data and obtain a copy;
- have it corrected or completed;
- request its erasure or restriction;
- object to processing based on legitimate interest;
- request data portability;
- withdraw your consent (cookies, communications) at any time.
Write to us at info@berex.be. We reply within one month. Proof of identity may be requested if needed.
You may also lodge a complaint with the Belgian Data Protection Authority, Rue de la Presse 35, 1000 Brussels – www.dataprotectionauthority.be.
8. Security
We apply appropriate technical and organisational measures: secure connection (HTTPS), restricted access protected by login, professional hosting and backups.
9. Changes
We may update this policy. The date of the latest update appears at the top of the page.
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